im trying to download the update
I'm trying to download the update on my mac air but when i click the lock it is telling me my pw is incorrect. what can i do
User profile for user:
Leanne_68
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Community Specialist
Hey twiladawn2003,
If I understand correctly, you are trying to install an update to the MacBook Air and it is asking you for a password. If you have to click a lock it may be asking you for the computer administrator password.
I would recommend you read this article, it may be able to help troubleshoot the issue.
If I understand correctly, you are trying to install an update to the MacBook Air and it is asking you for a password. If you have to click a lock it may be asking you for the computer administrator password.
I would recommend you read this article, it may be able to help troubleshoot the issue.
Mac OS X: Software installations require administrator password - Apple Support
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